Head of Sales

Job Title: Head of Sales

Industry: Professional Services

Reports to: Managing Director / CEO

Role Overview

The Head of Sales is responsible for driving sustainable revenue growth by defining and executing sales strategy, building scalable sales processes, and expanding market reach across existing and new service offerings. This role requires a strategic leader who can operate at both the executive and execution levels—shaping commercial direction while actively enabling and elevating the sales team.

The ideal candidate brings strong experience in selling professional services, understands consultative and solution-based selling, and has a proven track record of building high-performing sales organizations.

Key Responsibilities

Sales Strategy & Revenue Growth

Develop and execute comprehensive sales strategies to expand revenue across existing and new service lines.

Identify and create new avenues for revenue expansion, including new offerings, pricing models, and go-to-market approaches.

Own revenue targets and forecasting, ensuring predictable and scalable growth.

Sales Process & Execution

Design, implement, and continuously refine end-to-end sales processes to improve conversion rates, deal velocity, and pipeline quality.

Establish clear sales methodologies, performance metrics, and reporting frameworks.

Partner with marketing, delivery, and leadership teams to ensure alignment from lead generation through service delivery.

Market Expansion & Network Development

Expand sales networks and strategic relationships to open new channels for selling current and future services.

Develop partnerships, alliances, and referral channels that accelerate market penetration.

Represent the company in industry events, client meetings, and strategic negotiations.

Team Leadership & Enablement

Recruit, train, coach, and mentor the sales team on effective consultative selling techniques.

Build a performance-driven sales culture focused on accountability, collaboration, and continuous improvement.

Implement sales training programs, playbooks, and best practices to elevate individual and team performance.

Client & Opportunity Development

Personally engage in high-value or complex sales opportunities, supporting deal structuring and closing when required.

Ensure a strong understanding of client needs, translating them into tailored service solutions.

Maintain long-term client relationships to drive repeat business and upsell opportunities.

Required Qualifications

Proven experience in a sales leadership role within professional services, consulting, or a related industry.

Demonstrated success in creating and executing sales strategies that drive measurable revenue growth.

Strong background in building and implementing scalable sales processes and KPI’s.

Experience expanding sales networks, partnerships, and new market channels.

Proven ability to train, coach, and lead sales teams to consistently improve performance.

Excellent communication, negotiation, and executive-level presentation skills.

Experience in handling B2B accounts.

Experience in multilateral government agency and organizational partnerships is a BONUS.

Key Competencies

Strategic and commercial mindset

Consultative selling expertise

Process-driven execution

Strong leadership and coaching ability

Data-driven decision making

Relationship and network building

Minimum Qualifications

• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
• 5-7 years of sales experience, with senior leadership exposure in localization, translation, language services, SaaS, or content services.
• Proven success managing both B2B enterprise sales and high-volume B2C sales.
• Strong experience with global markets and cross-cultural selling.
• Key Skills & Competencies
• Deep understanding of the localization and language services ecosystem
• Strategic sales leadership and revenue ownership
• Contract negotiation and enterprise deal closing
• Digital sales and funnel optimization (B2C)
• CRM, forecasting, and data-driven decision making