Deals Desk Specialist

KDCI Outsourcing is seeking a Deals Desk Specialist to support our partner’s sales operations by managing and maintaining the integrity of deal registration processes. The successful candidate will ensure that all vendor registrations are submitted, tracked, and maintained accurately and efficiently, enabling Sales and Partner teams to maximize available discounts and incentives.

This role is ideal for someone who is highly organized, detail-oriented, and thrives in a fast-paced, data-driven environment.

Responsibilities:

• Submit and track deal registrations across multiple vendor portals based on opportunity data from Salesforce.
• Audit Salesforce records regularly to ensure clean and consistent deal registration data, including:
• Deal registration IDs
• Registration status
• Expiration dates
• Monitor vendor registration timelines and flag expirations or re-registration needs.
• Ensure data accuracy and consistency between vendor systems and internal records.
• Collaborate with Sales, Operations, and Partner teams to resolve registration issues and ensure alignment.
• Support reporting on deal registration performance, volume, and compliance as needed.
• Track key metrics such as average registration turnaround time, approval rates, and expired deal risks.
• Monitor for duplicate registrations or overlapping submissions that could impact partner program compliance or discounts.
• Serve as the first point of contact for internal teams (Sales, Partner, and Operations) regarding deal registration questions or issues.
• Coordinate with Partner Managers or Vendor Representatives on missing or delayed approvals.
• Must speak fluent English.
• Strong organizational and analytical skills with attention to detail.
• Experience with Salesforce or other CRM systems preferred.
• Proficiency in Microsoft Office 365 (Excel, Word, Outlook) and collaboration tools.
• Ability to work independently and manage multiple priorities with minimal supervision.
• Experience in vendor deal registration or partner operations is a plus.