Job Description

Description

  • Respond to customer inquiries via phone, email, and chat in a timely manner.
  • Provide information about products and services to help customers make informed decisions.
  • Process orders, returns, and exchanges efficiently and accurately.
  • Maintain customer records by updating account information and documenting interactions.
  • Collaborate with team members to resolve customer issues and improve service quality.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 02 years of customer service experience.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Qualities and Traits: Patience and empathy in dealing with diverse customer needs.
  • Responsibilities and Duties: Ability to handle multiple inquiries simultaneously and adapt to different situations.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Pasig National Capital Region
Company Website: http://metacomsolutions.com Job Function: Customer Service
Company Industry/
Sector:
Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer


About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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