Customer Service • Dayshift And Non-Toxic Account

WHY JOIN OUR TRANSEC TEAM?

• Enjoy HMO coverage, life insurance, and performance incentives.
• Be part of one of the top local brands in the Philippines.
• Experience a non-toxic work environment with real work-life balance.
  
  

• Provide assistance to customers via phone, email, and chat on product details, pricing, order placement, delivery updates, and other related concerns.
• Record all interactions accurately in the CRM system to ensure proper tracking and documentation.
• Identify and resolve customer issues efficiently, offering appropriate solutions when necessary.
• Collaborate with internal teams and branches to fulfill customer requests and resolve inquiries.
• Monitor pending cases to guarantee timely resolution or escalate them when needed.
  
  

• Open to fresh graduates with no prior work experience.
• Must have completed at least Senior High School (Grade 12).
• Customer service experience of at least 6 months is an advantage.
• Proficient in Microsoft Word and Excel.
• Able to communicate clearly in both English and Filipino (written and spoken).