Clinical Sales Specialist EP

About The Role

This is an exciting time to join our EP team as we launch exciting and new products to the market.  In Electrophysiology (EP), we offer technologies such as our innovative Pulse Field Ablation technology, Farapulse, 3D Mapping and Navigation systems, Radiofrequency Ablation catheters, Diagnostic Catheters, EP recording systems, and Intracardiac Access Sheaths for diagnosing and treating heart rhythm disorders. The Clinical Sales Specialist will provide expert clinical product and technical assistance and training to physicians, EP Lab Staff, and sales representatives on the effective and safe use of our products during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.

Your responsibilities Will Include

Sales & Marketing

• Visits existing and potential customers (e.g., physicians, physician office groups at hospitals) on a regular and planned basis to identify their clinical needs, goals, and constraints related to patient care and to discuss and promote our products and services to achieve monthly, quarterly and year sales targets as agreed with Manager.
• Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales
• Develops relationships and cultivates wide range of business relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales. Manages existing and acquire new customers in assigned territories under general supervision of the Manager. Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• Facilitate sales operation activities.
  
  

Clinical Support

• Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development for EP systems and catheters. Attends cases in labs of hospital accounts for case support and development efforts of our capital systems and their components.
• Educates customers and internal BSC employees on the merits and proper clinical usage of our products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all abreast of the latest product and technology developments for Rhythmia system.
• Responds to customer needs and complaints regarding products and services by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
• Providing initial and continuous, as needed, training and feedback for development team and sales representatives (as appropriate) on our EP systems, development process, products and features, and procedures.
• Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape.
• Will be required to develop / maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape.
• Will be required to travel occasionally depending on area coverage and training needs.
  
  

Job Requirements

• Minimum bachelor’s degree in engineering/ biomedical/ biomedical engineering or any medical related field.
• Minimum up to 1 year of relevant experience in medical devices (e.g., EP, CRM, or cardio technologies as an advantage).
• Familiarity in local speaking language like Vietnamese. However, sufficiency in English speaking is a must.
• Candidate must be proactive and has a strong willingness to learn.
  
  

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

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