Job Description

We are seeking a driven and client-focused Business Development Executive / Account Manager to join our team. This hybrid role combines new business acquisition with long-term client relationship management. You will be responsible for generating leads, converting opportunities into engagements, and managing accounts to ensure continued growth and client satisfaction.

Key Responsibilities:

Business Development & Lead Generation

  • Identify and pursue new business opportunities through networking, referrals, market research, and outbound outreach.
  • Handle inbound leads, qualify opportunities, and convert them into active engagements.
  • Manage the entire sales cyclefrom initial conversation to proposal creation, negotiation, and closing deals.
  • Achieve or exceed sales and revenue targets.


Client Relationship Management

  • Build, maintain, and nurture strong client relationships to ensure satisfaction and retention.
  • Conduct regular check-ins, understand client needs, track account health, and identify upcoming initiatives.
  • Manage and grow existing accounts by identifying expansion and upsell opportunities.


Collaboration & Internal Alignment

  • Coordinate with internal technical and delivery teams to ensure proposed solutions are feasible and aligned with client expectations.
  • Support the development of proposals, presentations, pricing, and scopes of work.
  • Ensure smooth transition of closed deals to delivery teams, staying involved as needed to maintain relationship quality.


Documentation & CRM Management

  • Maintain accurate records of leads, opportunities, sales activities, and account updates using CRM tools.
  • Document all client interactions, requirements, decisions, and progress throughout the engagement lifecycle.


Qualifications:

  • 2-5 years of experience in business development, account management, sales, or client services preferably in a tech or digital agency environment.
  • Proven ability to convert leads, close deals, and manage multiple accounts simultaneously.
  • Strong communication, negotiation, and presentation skills.
  • High attention to detail and a client-first mindset.
  • Ability to work independently while collaborating effectively with cross-functional teams.
  • (Nice to have) Understanding of software development processes, technologies, and industry trends.
  • Willingness to travel when needed.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Pasig National Capital Region
Company Website: http://www.whitecloak.com Job Function: Business Development
Company Industry/
Sector:
Software Development

What We Offer


About the Company

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