Billing And Collection Supervisor

Key Responsibilities

• Supervise and coordinate daily billing and collection activities of the team
• Review and approve invoices, credit memos, and collection reports for accuracy
• Monitor accounts receivable aging and implement collection strategies for overdue accounts
• Liaise with clients, internal departments, and senior management on billing disputes and escalations
• Prepare regular reports on collection performance, DSO (Days Sales Outstanding), and AR status
• Ensure billing processes are compliant with BIR regulations and internal controls
• Train, coach, and evaluate billing and collection staff
• Maintain and update customer account records in the ERP system
• Identify process improvements and recommend automation opportunities
  
  

• Bachelor's degree in Accountancy, Finance, Business Administration, or related field
• Minimum 2 years of relevant experience in billing, collections, or accounts receivable; supervisory experience preferred
• Hands-on experience with ERP systems (SAP, Oracle NetSuite, Microsoft Dynamics, or equivalent)
• CPA license is an advantage but not required
• Strong understanding of AR processes, credit management, and BIR compliance
• Proficient in MS Excel and financial reporting tools
• Excellent communication, leadership, and negotiation skills
• High attention to detail and ability to meet deadlines in a fast-paced environment