Admin Support Specialist

Title: Admin Support Specialist

The Admin Support Specialist plays a critical role in enabling the Global Corporate Communications (GCC) team to achieve its objectives by ensuring efficient budget administration, accurate media monitoring—including timely crisis reports—and seamless logistical support. This position is responsible for managing and tracking the corporate communications budget, coordinating with internal and external stakeholders for timely processing of payments, and maintaining accurate financial records. The role also supports media relations activities, including sponsorship coordination and press requests, while ensuring timely and accurate delivery of digital and traditional media monitoring reports for reputation building and crisis management.

Additionally, the position provides comprehensive administrative support for the function’s executives and projects, including calendar management, travel arrangements, expense reporting, and event logistics. Success in this role requires strong organizational skills, attention to detail, digital proficiency, and the ability to thrive in a fast-paced, dynamic environment. The ideal candidate is collaborative, service-oriented, analytical, and adept at leveraging tools such as SAP, Microsoft Office, and media monitoring platforms to enhance operational efficiency.

Budget Administration – Tracking, Processing, Closing

• Monitor and document budget of Corp Communications using company systems and tools
• Coordinate with Finance, Accounts Payable, Brands, vendors, external parties and other functions for processing of charges and payments
• Set up cost centers, other budget requirements – including vendor accreditation
• Institute systems with various functions for efficient, accurate, complete and timely management of budget
  
  

Support to Media Relations Activities

• Coordinates sponsorships and press requests
• Sets up system for accurate, timely, complete processing
  
  

Digital Media Monitoring – On time social monitoring reports for crises and monthly sentiment tracking

• Social monitoring for issues and crisis – OTIF, accurate
• Sentiment tracking – crisis, monthly, semestral, annual, to date & as needed
• Share of Voice tracking – Conglomerates and Brand-level
  
  

Traditional Media Monitoring – Regular and on time daily news alerts and monthly conglomerate tracking

• Daily News Alerts on JFC, Brands, Competition and relevant news
• Conglomerate, Brand and Competition Tracking
  
  

Administrative Support – Executive and Logistics for Projects & Events

• Calendar, meeting and travel management
• Expense report, C&B reimbursements coordination
• Event Management Support – logistics, booking, transfers, delivery
• Meeting Call Reports, Presentations support
• Office & Merchandise Management – orders, sorting, distribution, storage, inventory, etc.
  
  

Job Qualifications

• Bachelor’s degree in administration or organizational communications, public relations, business management, or a related field
• At least 2 years of work experience in administrative assistant role
• Adept at SAP, Microsoft Office apps – Excel, Word, etc.
• Good understanding of PR, social media platforms FB, IG, TT, X (Tw)
• Knowledge in corporate communications, public relations, or a related field is a plus
• Highly organized and detail-oriented.
• Analytical and good with numbers.
• Willing to be assigned in Ortigas, Pasig (hybrid set-up)
  
  

Jollibee Foods Corporation is the hiring entity for this requisition.

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