We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
At Acquire Intelligence, our mission is to help businesses work smarter.
We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.
If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.
Advance Your Career — Join us today and be part of a team where your work makes an impact!
WHY JOIN THE A-TEAM?
Come for a career, stay for the fun!
Work with a global client in a stable and growing industry
Day shift schedule – enjoy work-life balance
HMO coverage for you
Internal promotions and career growth opportunities
Be recognized through our ‘Value Awards’
Access to 2,700+ leadership courses
Yearly Kick-Off Parties with major giveaways
A SNAPSHOT OF YOUR ROLE
As an Accounts Receivable Specialist, you will be responsible for receiving payments of levy invoices and accurately recording transactions. You’ll be the key liaison for owners, tenants, and stakeholders, ensuring funds are collected in a timely and professional manner while maintaining strong relationships and complying with relevant privacy and security standards.
You Will
Handle incoming and outgoing correspondence via phone and email
Liaise with owners, tenants, contractors, and estate agents to follow up on payments
Investigate and establish contact with customers regarding outstanding dues
Build rapport and trust with customers to negotiate repayment solutions
Handle objections and problem-solve to ensure resolution
Coordinate with Owners Corporation Managers to resolve non-payments, including offering extensions and payment plans
Issue Arrears and Final Fee Notices using appropriate software tools
Schedule and review payment agreements and follow up with third parties for outstanding balances
Assist in the issuance of levies and perform levy ledger and banking data reconciliation
Send reminder and final notices
Collect payments via outbound calls
Maintain documentation and compliance with data privacy and information security standards
a Bit About You
You are someone who believes in the strength of good relationships. You are flexible, driven, and passionate about internal service delivery. You thrive in a fast-paced environment and bring excellent multitasking skills and attention to detail.
You Bring
At least 1–2 years’ experience in accounts receivable, collections, or a related finance role
Excellent communication and interpersonal skills
Strong attention to detail and a problem-solving mindset
Proficiency in data entry, account reconciliation, and using financial systems
Ability to work independently and collaborate with cross-functional teams
Experience in liaising with multiple stakeholders and managing sensitive information
What Success Looks Like
High stakeholder satisfaction
Achievement of pre-defined KPIs and SLAs
Positive relationships with customers and internal teams
Accurate and timely reconciliation and reporting
What We Value
We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
Curious and Clever – Smart questions spark smart solutions
Entrepreneurial Energy – Think like an owner. Solve like a founder
Fast with Intent – We move fast and deliver real results
Laugh and Learn – We don’t take ourselves too seriously, just our results
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