Marketing Assistant

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position: Marketing Assistant

Location: Remote (Philippines-based)

Schedule: Full-time, aligned with U.S. Pacific Time

Reports to: Marketing Director

Role Overview

The Marketing Assistant will support the execution of our digital marketing initiatives, coordinate website updates, and maintain brand consistency across all platforms. This role requires a hands-on marketer who understands visual design, campaign flow, and digital tools — not just administrative support.

Key Responsibilities

Content & Design

• Curate, design, and publish social media content for LinkedIn and Instagram aligned with campaign goals
• Create marketing collateral using Canva or Adobe Creative Suite
• Maintain brand consistency and quality — strong design sense and attention to detail are essential
• Use AI tools (ChatGPT, Midjourney, DALL·E, etc.) to enhance content creation and design workflows
  
  

• Create and distribute email marketing campaigns and newsletters (design, setup, and reporting)
• Assist in CRM management (HubSpot preferred) – updating contacts, tracking leads, and supporting campaign automation
• Help plan and manage digital marketing campaigns, including scheduling, coordination, and performance reporting
  
  

• Help project manage and maintain our four company websites, coordinating updates, content creation, and cleanups
• Support ongoing SEO, usability, and visual improvements
• Collaborate with internal and external teams to ensure timely and quality updates
  
  

• Track performance of campaigns, email, and social content
• Support marketing reports and provide insights for optimization
  
  

• Bachelor’s degree in Marketing, Communications, or Graphic Design
• 2+ years of relevant marketing experience, ideally in B2B, IT, or tech-focused industries
• Proficient in graphic design tools (Canva or Adobe Creative Suite)
• Experience with social media marketing, CRM systems (HubSpot preferred), and email marketing platforms
• Knowledge of website content management and coordination with developers/designers
• AI literacy required – must be comfortable using AI tools for content and creative work
• Excellent English communication skills (written and verbal)
• Highly organized, proactive, and detail-oriented
  
  

• Experience in Managed Services, Cybersecurity, or SaaS environments
• Basic SEO and analytics knowledge
• Familiarity with WordPress or other CMS platforms
• Video editing or motion graphics a plus