Software Licensing Renewals Admin

Software Licensing Admin

Location: This is a hybrid opportunity. Our office is located at 10F-11F Robinsons Cyber Omega Building, Pearl Drive, Ortigas Center, Pasig City 1605.

Insight at a Glance

• 14,000+ engaged teammates globally
• Certified GPTW (Great Place to Work)
• #20 on Fortune’s Worlds Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role: 

The Software Licensing Admin would be responsible for creating client facing quotes (i.e., Net new, renewals, and modification on existing subscriptions) using Cisco and Insight tools, works together with Client Executives for any clarifications on quote requests, sending of quotes to Client Executives, responding to queries, booking orders, opening tickets as necessary using Cisco tools and updating internal trackers on completed requests. 

What you will do at Insight: 

The Software Licensing Admin would be responsible for: 

• Creating client facing quotes for net new opportunities and to modify existing subscriptions.  

• Responding to questions related to the completed request, or existing subscriptions. 

• Working together with Client Executives in accomplishing the request. 

• Communicating with Cisco AM and other internal departments for any basic queries relating to the request as needed. 

• Logging completed orders and creating workflows. 

• Sending out renewal notices and creating renewal quotes.  

• Other duties as assigned. 

What you will need to join Insight 

• Bachelor’s Degree from four-year College or University 

• At least 1 year of experience in relevant work experience 

• Ability to thrive in a fast-paced environment with a high level of accuracy and attention to detail 

• Strong written and verbal English communications skills 

• Ability to successfully manage multiple priorities responsibilities in a timely manner 

• Ability to work as part of a team and within a shared inbox in an organized and efficient manner 

• Proven ability to communicate effectively across all levels of the organization 

• Strong commitment to company values and operating principles 

• Strong working knowledge of business math for pricing and reporting 

• Strong working knowledge of Microsoft applications: Excel, Outlook, Teams 

Preferred 

Knowledge of Cisco Commerce Workspace (CCW), specifically Cisco SaaS/Subscriptions portal and related processes is a plus but not required

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• HMO on Day 1 with 2 free dependents.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

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