Social Media And Administration Specialist AU WFH

• Manage our social media content calendar
  
• Create and schedule Instagram posts, Reels and Stories
  
• Edit supplied video footage into engaging short-form content
  
• Write captions consistent with the brand
  
• Create graphics and marketing collateral in Canva
  
• Help promote accommodation, experiences, athlete camps and special events
  
• Manage and respond to social media comments and messages
  
• Identify opportunities for new content
  
• Repurpose existing content across channels
  
• Assist with email marketing through Mailchimp
  
• Basic website/WordPress updates
  
• Monitor social media performance and provide simple monthly reporting
  
• Turning photos and raw video supplied by the Australian team into polished, engaging content.
  
  

• Respond to accommodation enquiries
  
• Manage and update reservations
  
• Booking.com and Online Travel Agencies (OTA) administration
  
• Guest pre-arrival and post-stay communication
  
• Follow up outstanding payments
  
• Prepare and send invoices
  
• Maintain guest records and databases
  
• Respond to and manage online reviews
  
• Assist with group, corporate and athlete-camp enquiries
  
• Maintain spreadsheets and internal records
  
• Provide general administrative support to the management team
  
  

Requirements

• Has excellent written and spoken English skills.
  
• Has professional social media experience, with a strong understanding of Instagram, particularly Reels and Stories.
  
• Has video editing skills using CapCut, Premiere Pro, or similar platforms.
  
• Has strong Canva skills and experience creating engaging visual content.
  
• Has experience using Meta Business Suite.
  
• Has strong copywriting skills with the ability to create engaging and on-brand content.
  
• Has excellent organisational skills and a strong attention to detail.
  
• Has the ability to work independently and take ownership of responsibilities.
  
• Has strong spreadsheet and general computer skills.
  
• Experience in hotels, tourism, Booking.com, property management systems, Mailchimp, WordPress, or endurance sports brands would be highly regarded.
  

Benefits

• HMO, dental, and life insurance for you and one free dependent from day one, with the option to add more.
  
• Uncapped placement incentives.
  
• Ongoing training and upskilling opportunities.
  
• Paid leaves including birthday, vacation, medical, and maternity, with up to 6 vacation days convertible to cash on your anniversary.
  
• Employee engagement activities such as year-end party, family day, team building, and more.