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Customer Operations Administrator

Talentmate

Philippines

23rd October 2026

2610-9883-30

Job Description

Responsibilities

Maintain internal databases and systems to ensure accurate and up-to-date records.
Support the onboarding process, including management of account exceptions (e.g. children’s accounts).
Administer AML-CFT procedures, including daily processing of unmatched deposits, completing PEP checks, and escalating exceptions to the Team Leader as required.
Process KiwiSaver transfers within regulated timeframes.
Process KiwiSaver withdrawals and related compliance checks.
Ensure documentation and reporting for AML-CFT, KiwiSaver and operational processes is completed accurately and on time.

Requirements

Strong organisational and problem-solving skills.
High attention to detail and accuracy in record keeping.
Initiative and a strong work ethic.
Ability to manage processes within regulatory frameworks.
Experience with AML-CFT procedures and/or financial services operations (preferred).
Alignment with Kernel’s values.

Work Arrangement

Work Setup: On-site
Work Hours: Monday to Friday, 6:00 am to 3:00 pm PHT, should complete nine (9) hours work

Why you should join our team!

Leaves entitlement, HMO and life insurance upon hire!

Ready to take on the next challenge? If you’re looking for an organisation with outstanding career-development opportunities, amazing work-life culture, and comprehensive benefits crafted to support work-life harmony, you might be a perfect fit at Deployed!

At Deployed, we truly believe that our team is the core highlight of our brand. With our goal of being a top business partner for our global clients, we take it as a responsibility to build a diverse, inclusive, and growth-oriented work environment where employees of all backgrounds and lifestyles feel a sense of belonging, mutual respect, and kindness.

Job Details

Role Level:	Associate	Work Type:	Full-Time
Country:	Philippines	City:	Pasig Metro Manila
Company Website:	http://www.deployed.store	Job Function:	Customer Service
Company Industry/ Sector:	Outsourcing and Offshoring Consulting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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