Custodial Accounting Associate

Review, identify, and communicate solutions and adjustments needed to clean up historical data in internal systems as needed

Review and resolve client questions and concerns around plan funding transactions, prefund deposits, and other plan funding related topics

Complete monthly expired plan review to ensure expired plans have a zero-dollar balance. This includes reviewing non-expired plans 1 year+ past their plan end date.

Review terminated client listings monthly to ensure plan balances are resolved and any prefund deposits collected have been refunded net of any unpaid balances.

Help COBRA Accounting team monitor and resolve stale, outstanding checks mailed to COBRA carriers

Help complete monthly forfeiture and plan funding prefund deposit processes

Help collection team contact and collect unpaid balances from clients during busy seasons

Help the Custodial Accounting Manager complete unclaimed property analysis and reporting throughout the year

Help review and contribute insight on how we can continue to enhance our current processes and controls to ensure they are best in industry, either independently or in tandem with other Navia department staff

Other day-to-day duties and ad-hoc projects as assigned

Expert knowledge of Microsoft Excel

Experience and knowledge of QuickBooks (extensive knowledge is +) and Microsoft Word and Outlook

Excellent attention to detail and critical thinking skills

Strong analytical skills

Ability to manage time, including but not limited to:

Review and re-prioritize assigned tasks from day-to-day based on importance and urgency with limited direction from supervisor

Work with minimal supervision

Punctual, self-starter

Strong written and verbal communications skills

Ability to handle multiple tasks with tight deadlines without getting overwhelmed

Positive attitude

Independent/self-motivated and ability to work in team environment

Willingness to work outside scheduled work hours as needed, especially during our busy season