Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role
What youll be doing:
Keeping a constant eye on our email and chat systems to immediately provide clients with answers to their questions.
Answering incoming phone calls and routing them to the right colleagues in the stores (where needed) or answering client enquiries directly yourself.
Be the first point of contact for client consultancy calls for clients who are going to explore the Brisbane Valley Rail Trail with us.
Use our various software solutions to record client rental bookings or client sales and alert the relevant shop about these.
If there is additional time available, you will be trained in various other tasks to offload from the owner such as populating the web shop with products and promotions.
What You Need
Non-negotiables
At least 2+ years experience in Sales or Marketing role
Strong experience in outbound calls
Be comfortable to work with various software systems
Strong organizational and multitasking skills
Proactive and self-motivated
Preferred skills/expertise:
Inbound experience is a plus.
Previous experience in a customer service, sales support, or administrative assistant role, particularly in a retail, tourism, or bookings-based environment
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our companys strength lies in our peoples diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – its our commitment. Our way of life. Here, we dont just accept your unique authentic self - we celebrate it, valuing every individuals contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
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