Job Description

Description

  • Assist customers with inquiries and issues via phone, email, or chat.
  • Provide solutions and support in a timely manner, ensuring customer satisfaction.
  • Maintain and update customer records and databases accurately.
  • Collaborate with team members to enhance service delivery and resolve challenges.
  • Participate in training and development sessions to improve customer service skills.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 02 years
  • Skills and Competencies: Proficient in English language, strong customer service skills, effective back office support, and call center experience
  • Qualities and Traits: Team player, excellent problem-solving abilities, and strong interpersonal skills


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Pasay National Capital Region
Company Website: http://metacomsolutions.com Job Function: Customer Service
Company Industry/
Sector:
Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer


About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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