Key Account Manager National Account Program - Japanese-speaking

Its more than a job

With a sales career at Kuehne+Nagel, youll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.

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You will be part of our Sales + Marketing team, adding your consultative selling expertise + skills to the delivery of business growth of Japanese customers within the Philippines.

How you create impact

Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within larger accounts headquartered in Japan. You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy while focusing on the following key objectives.

• To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting customer needs + selling our key products + services.
• To ensure understanding of all customer organizations, business model and decision-making processes
• To engage KN network proactively and work closely with the NA KAMs in Japan.
• To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BU’s.
• To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM)
• To monitor monthly performance against set targets ensuring that immediate actions address deviations.
• To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
• Manage & support efficiently all the RFQ’s by obtaining strong support from the Trade Management / Pricing teams.
• To effectively hand over + transition new business into operations to ensure that customer requirements + companys commitments are met.
• To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.
  
  

What we would like you to bring

• We want to be the best company to work for + with. You will play a key role in delivering customer excellence focusing on delivering profitable growth while leading the transformation across a dynamic industry + fast growing market.
• Start your day by attracting new business opportunities. What businesses would be an ideal fit in your vertical? Pursue projects that deliver customer specific value propositions. Then manage relationships with both customers + internal stakeholders to ensure readiness for business closure + successful onboarding.
• During the day, follow up to ensure that new customers are being on-boarded in compliance with our internal processes + that we are delivering as promised to our customers.
• On a regular basis, consult with key stakeholders + customers to review progress, ensuring a focus on continuous improvement + high customer retention rates.
• Finally focus on evolving our customer relationships, forming trust + deeper relationships to enable new opportunities.
  
  

Whats in it for you

At Kuehne+Nagel, you’ll be part of a global logistics leader that believes in creating real impact on business, on customers, and on careers. Here’s what you can look forward to:

• Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
• People-Centric Culture: Join a team where your voice matters and people genuinely care.
• Learning & Development: Grow with us personally and professionally through world-class training and career pathways.
• Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
• Rewards & Recognition: Get rewarded for your passion, performance, and potential.
• Stability with Agility: Enjoy the best of both worlds a trusted global brand with a startup spirit.
  
  

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

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