Industrial Project Manager Logistics

Objectives

Manages, control and develop the Oil & Energy Customers engagement strategies/activities in the country in accordance with the group business strategy and local business environment to deliver maximum profit and optimize business assets and human resources

Job Duties

External:

• Global Customers – New & Existing
• Identify and develop potential, sustainable customer relationships
• Partner with local external stakeholder to coordinate customer requests and services that are being promoted
• Develop and maintain strong existing customer relations and loyalty
• Respond to customer RFI, RFQ (Request for Information, Request for Quote) and Tenders
• Respond to customer needs/enquiries/complaints
• Lead in engagements and strategic customer interfaces
  
  
  

• Country Commercial
• Implement business development plans and processes to achieve targeted customer growth and retention rate, revenue targets and budgets
• Partner with local, district and regional management to coordinate customer requests and services that are being promoted
• Provide customers specific advice/information to Country IP Head to facilitate business performance review & evaluation
• Support Country IP Head to devise, fine tune and implement overall Business Development strategy and directives
• Coordinate with different departments to deliver quality service to customers
• Maintain good communication and working relationship with others functions Strategic Business Development
• Lead customer meetings/sales visits (potential and existing) and present company capabilities
• Identify and develop sales leads
• Drive market profiling and customer/competitor research & analysis activities to understand and identify market opportunities and challenges
• Ensure effective pricing strategies are developed to sustain profitable growth
• Comply with QHSE procedure and regulation
• Actively participate in all QHSE program Customers Business Performance & Results
• Responsible for achieving Customer business targets and KPIs
  
  
  

• Defines and implements IP Department ISO standards in line with corporate instructions
• Regularly enhance quality or value of existing business development methods and techniques and resolve problems that may not be clearly defined
  
  
  

• Ensure the development and maintenance of the customer database and its use for identification and segmented targeting of global customers and prospects for IP
• Coordinate sales efforts with inside sales and provide flow of data on account competitors and suppliers to product management
• Comply with Quality, Environmental, Occupational Health & Safety, and Business Continuity Management Systems procedures and regulations, and participate in their programs.
  
  
  

• Education background minimum Bachelor Degree
• Experience in Forwarding especially in Industrial Project at management level min. 5 years
• English Fluency both in writing and speaking
• Computer Literacy is a must
• Results oriented without compromising Respect Skills:
• New Business Development
• Account Management
• Presentation & Storytelling skills
• Change Management
• Cross-cultural competence
• Communication skills - written and spoken and information sharing
  
  
  

• Planning and organizing skills
• Leading and controlling skills
• Business Processes-know-how
• Financial skills /budgeting
• Social Competence
  
  
  

• Facilitation Skills
• Analyzing skills and analytical thinking
• Project management skills