Healthcare Representative

Discover your 100% YOU with MicroSourcing!

Position: Healthcare Representative

Work setup & shift: Onsite and Night shift

Location: Two E-com, MOA, Pasay

Why join MicroSourcing?

Youll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role

• Reviews and ensures quality and accuracy of all Task Attachments required for RCD submissions.
• Consults and communicates with all members of the agencys billing department on a regular basis to coordinate and address appropriate quality program related issues.
• Accountable for non-affirmed patient percentages-based Face to Face (F2F) insufficiency and homebound status.
• Serves as liaison to the administrative staff. Provides RCD and orders feedback as needed.
• Accountable for all RCD required submissions for determined coverage area.
• Accountable for identifying and locking Face to Face (F2F) documentation in a timely manner.
• Communicates the need for missing necessary orders in a timely manner.
• Maintains high standard of compliance in ethical and federal regulation at all times.
• Collaborate with clinical managers, sales, and intake departments to resolve discrepancies and clarify documentation when necessary.
• Performs other functions as assigned by administrator that support RCD and the revenue cycle.
• Participate in meetings, conferences, and workshops related to RCD program compliance to stay informed about industry best practices and regulatory changes.
• Provide guidance and education to the healthcare team on RCD program requirements, documentation standards, and coding guidelines.
• Review previous days referrals for F2F and comment in the F2F console weekly until able to obtain and lock.
  
  

What You Need

• One year of experience in a home health office is preferred.
• Good interpersonal skills. Computer and typing proficiency with experience using Excel or Google Sheets. Light typing is preferred.
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our companys strength lies in our peoples diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – its our commitment. Our way of life. Here, we dont just accept your unique authentic self - we celebrate it, valuing every individuals contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply

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