Portray a professional, courteous and helpful attitude in all dealings with internal and external customers
Operations Compliance Officer
Operations Supervisor
Assistant Operations Manger
Customs Compliance Assistant Manager
Customer Service, Sales, Finance, Operations
Provide accurate information, updates and status of the shipments.
Coordinates with operations on delivery requirements
Customs Clearance Management
Examine the documents being turned over if in accordance with the requirement of Bureau of Customs
Check completeness of the required document
Ensures that all documents received are properly covered by Shipping Instructions/SOP
Identify necessary clearance mode to be performed on the shipment
Prepares the all documents needed for filing
Turnover documents for processing with Customs
Books shipment to CTG and coordinate the required vehicle to be used in undertaking the shipment.
Coordinates with function unit regarding special instruction for the shipments
Assist Supervisor in monitoring status of shipments and coordinate with function unit
Prepares and updates daily monitoring report
Controls and maintains job file as well as its reference
Turnover all necessary documents needed for billing
Skills
Skills / Qualifications
Software skills (Word, Excel, PowerPoint, etc.)
Communication skills (English), spoken and written
Knowledge in Customs Rules and Regulations
Competencies
Competency segment ‘Business’
Analysis:
Anticipates potential problems and does what needs to be done to prevent or effectively address them.
Checks own work for accuracy and completeness.
Spots inconsistencies and/or errors in data.
Planning & Organizing:
Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results.
Seeks out the resources to accomplish tasks and achieve goals.
Decision Making:
Competency segment ‘Leadership’
Teamwork:
Willingly shares knowledge and opinions with others, even outside one’s immediate interest.
Speaks positively about colleagues, recognizing their contributions to team goals.
Competency segment ‘Personal’
Accountability:
All documents are in place and secured. Reports are accurate and updated.
Communication:
Provides both verbal and written information in a timely, clear and concise manner. Listens attentively, and summarizes or asks questions, when needed, to clarify information.
Self Management:
Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.
Expected Educational Qualifications
At least 2 years of related experience
B.S. Customs Administration Graduate or related course
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