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Customer Service Representative

Talentmate

Philippines

22nd September 2026

2609-19288-538

Job Description

Description

Handle customer inquiries and provide accurate information regarding products and services.
Assist in problem resolution and escalate complex issues to higher management.
Schedule appointments and manage customer interactions efficiently.
Maintain customer records and document interactions using Salesforce.
Collaborate with team members to improve customer service processes and share best practices.

Requirements

Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
Experience Level: 0–2 years (Fresh Graduates are welcome to apply).
Skills and Competencies: Strong verbal and written English language skills.
Skills and Competencies: Excellent customer service and interpersonal skills.
Skills and Competencies: Ability to work collaboratively as a team player.
Skills and Competencies: Proficient in problem solving and managing customer concerns effectively.
Qualities and Traits: Strong discretion and professionalism in handling sensitive information.

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	Philippines	City:	Pasay National Capital Region
Company Website:	http://metacomsolutions.com	Job Function:	Customer Service
Company Industry/ Sector:	Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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