Job Description

Discover your 100% YOU with MicroSourcing!

Position: Corporate Travel Agent

Location: MOA Two-Ecom, Pasay City

Work setup & shift: Work from Home | Night shift

Why join MicroSourcing?

Youll Have

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Corporate Travel Agent, you will:

  • Build, ticket, exchange, and refund complex air, hotel, and ground bookings in Sabre/Amadeus/Galileo—always reading the fare-calc line and protecting commission.
  • Manage VIP and group movements (10 + seats, room blocks, sports rosters).
  • Clear TripMatters queue checks to ensure zero-error PNRs (no canned scripts).
  • Own the inbox—write clear, on-brand emails; hop on calls when needed.
  • Re-accommodate during IRROPS; understand airline debit memos and how to avoid them.
  • Share knowledge; admit mistakes; update the playbook so the team grows.

What You Need

Non-negotiables

  • 10 + years of deep GDS work (ticketing, exchanges, refunds).
  • Proven corporate-agency background (brick-and-mortar; OTA-only is not enough).
  • Fluent written and spoken English.
  • Strong grasp of fare ladders, commissions, alliances, group travel, and airport ops.
  • Reliable remote setup (quiet space, fast internet, secure workstation).

Preferred Skills/expertise

  • Proficient in using Sabre/Amadeus/Galileo
  • 10 years of experience in the corporate travel industry



About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our companys strength lies in our peoples diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – its our commitment. Our way of life. Here, we dont just accept your unique authentic self - we celebrate it, valuing every individuals contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

  • Terms & conditions apply


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: Philippines City: Pasay National Capital Region
Company Website: https://www.microsourcing.com Job Function: Management
Company Industry/
Sector:
Outsourcing and Offshoring Consulting

What We Offer


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