Business Resilience And Assurance Manager

Department

Network Control & Ops Support

Employee Type

Probationary

Cebu Pacific’s commitment to ensuring every Juan’s safety at all times will always be a top priority, a shared value of integrity and excellence in everything we do. To be in our Safety and at will propel Cebu Pacific to becoming the Airline of choice. We are in search for the right JUAN who share our values of breaking boundaries, never fearing failure or mistakes but rather always in the pursuit of new ideas and better solutions that will bring #moresmilesahead to our customers.

Apply today and be JUAN of the game changers of the Philippines’ leading airline, Cebu Pacific as a Business Resilience and Assurance Manager.

Primary Responsibilities:

• Leads the team responsible for ensuring that the Business responds in an effective and appropriate manner in the event of any significant crisis
• Accountable for developing the standards & procedures for business continuity & crisis management across the airline
• Responsible for the ongoing development and capability of the Crisis Management Team
• Designated Emergency Response Manager responsible for the development, implementation and maintenance of the corporate Emergency Response Plan as per regulatory standards
• Represent the airline pertaining to Internal and External Audits, Conferences on topics related to Emergency Response, Crisis Management
• Oversee the Family Assistance Center group and Go Team during an emergency
• Provides expertise and general guidance in the areas of business continuity & crisis management
• Ensures all business continuity & crisis management plans and manuals are in place, effective and regularly tested – in line with recognized operational risks
• Proactively monitors and analyses any developing situations, which may cause disruption to the network operation, such as security issues or industrial action, and provides specialist guidance and plans when required
• Manage relationships with external agencies (emergency services, airport authorities) so that CEB’s’ interests are protected and expectations in emergency situations are understood and respected.
• Responsible for readiness of Crisis Management Centre and other CMT/BCP facilities
• Act as a Deputy Chairman whenever there is an activation of a Crisis Management Team Meeting
• Act as an Operations Planning Group Chairman whenever there are forecasted or foreseen disruptions
• Undertaking work on behalf of Director for Operations Planning and Readiness as required
  
  

• Bachelor’s Degree
• 5-7 years relevant work experience (previous experience in risk management, BCP, Crisis management would be an advantage)
  
  

• Project Management
• Train the Trainer
• Risk Management
• Business Continuity Planning
• Emergency Response Planning
  
  

• Strong verbal and written communication skills
• Self-starter with the ability to work with a great degree of autonomy
• Ability to work in a fast-paced environment
• Ability to coordinate and work across multiple teams
• Situational Awareness
• Note: This position is based in Pasay City, Metro Manila but currently follows a hybrid workplace flexibility arrangement which allows remote work and onsite as needed.