Solutions Engineer

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, youll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

As the worlds leader in digital payments technology, Visas mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The companys dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce

The Manager, Technical Sales & Delivery position will be an integral part of our growing Asia Pacific Cybersource sales force. In this role, you will be responsible for working closely with our sales teams in providing technical and functional expertise for our suite of payment and risk management solutions, responsible for implementation and integration of new strategic clients, supporting client migration plans, delivering new solution offerings, and working with internal and external stakeholders to provide an optimal integration and project delivery experience with the Cybersource and Visa platforms by demonstrating to our clients how our solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

What you will need:

Digital / Innovation

• Digital savvy – applying your knowledge to the way you work
• Stay current and up-to-date with latest innovation, digital trends, research, skills, and education
• Champions bold ideas and new ways of doing things
• Challenge the status quo and champion better ways of delivery solutions
• Consistently search for innovative, more efficient ways to work and make incremental improvements to existing processes or ways of doing business with internal or client stakeholders

What will also help:

Values Driven

• Actively promotes an environment of inclusion and diversity of thought
• Communicates openly, honestly and respectfully – ensuring opinions are heard
• Proactively limit or mitigate unconscious biases when making decisions

Solution Focused

• Connects the dots and information across the organization to leverage the best of Visas technologies, expertise, and solutions
• Keeps client needs at the forefront of priorities and takes action to provide high quality solutions/services that exceed their expectations
• Make quick, timely decisions in the face of limited, ambiguous information, or in a crisis or other high-pressure situation
• Determine success criteria and key performance indicators for achievement of results and track and monitor progress against those criteria
• Encourage others to openly share and build on each others new ideas, products or solutions
• Demonstrate energy and positive response when tackling challenging problems and view complicated tasks as engaging or motivating
• Show openness to new ideas, modifying viewpoints and direction in light of new information
• Quickly adapt to multiple changing work demands and priorities by adjusting style and tactics to fit the new circumstances
• Quickly recover from setbacks or failure by viewing as a lesson learned and trying again

Projects you will be a part of:

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated Card Present Processing, Card Not Present Processing and Integrated Commerce clients. Candidates should have demonstrated skills in: project management, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for Technical Selling, Solution Consultancy, project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Furthermore, you will be at the forefront of Digital payment Systems of the Asia Pacific Markets, Working with Digital Market leaders that shape the landscape of payments. Not only will you be working with Acquiring Banks but also large scale Payment Technology Providers, merchants ,Payment Service Providers, Digital payment providers and market leaders.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Basic Qualifications:

Language & Communication

• Fluent in English; proficiency in a second widely used language, such as Chinese or Cantonese, is preferred.
• Strong verbal and written communication skills for effective engagement with both technical and non‑technical stakeholders.

Technical Skills

• Solid technical background with hands‑on capability to implement APIs, web services, and system integrations.
• Ability to understand customer technical environments, troubleshoot integration challenges, and provide architecture-level guidance.

Industry Knowledge

• Payment industry experience is highly preferred, including familiarity with payment flows, fintech platforms, or related regulatory and compliance considerations.

Client Engagement & Pre‑Sales Experience

• Demonstrated experience in client-facing roles, handling technical discussions, requirement discovery, and solution positioning.
• Technology pre-sales or solution consulting background is strongly preferred.

Soft Skills & Teamwork

• Proven team player with strong collaboration skills across sales, product, and engineering teams.
• Proactive, adaptable, and able to work effectively in a fast-paced customer-driven environment.
  
  

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.