Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role
As a Senior Project Manager, you will:
Lead end-to-end delivery of operational, process improvement, and strategic projects across all business units.
Define project scope, milestones, and resource requirements while managing detailed RAID logs and risk registers.
Establish and embed structured project management methodologies and templates tailored to the Manila context.
Facilitate project governance meetings and steering committees to keep senior leadership aligned on progress.
Act as the primary escalation point for project blockers, ensuring rapid resolution and dependency management.
Drive UAT and formal sign-off processes to ensure all deliverables meet strict quality and business standards.
Maintain a centralized portfolio view to assist the GM Operations in prioritization and resource allocation.
Mentor team members to build project management capability and a culture of accountability across the site.
What You Need
Non-negotiables
Minimum of 5 years of professional experience in project management, with at least 2 years in a senior or lead role.
Proven track record of managing complex, cross-functional projects within a BPO or shared services environment.
Deep understanding of project management methodologies such as Agile, Waterfall, or hybrid approaches.
Advanced proficiency in project tools such as MS Project, Smartsheet, Jira, or equivalent platforms.
Exceptional stakeholder management skills, with experience reporting directly to senior and onshore leadership.
Bachelor’s degree in Business, IT, Operations Management, or a related field.
Preferred Skills/expertise
Professional Project Management certification (e.g., PMP, PRINCE2, or equivalent).
Experience standing up a Project Management Office (PMO) or formal governance frameworks from scratch.
Strong background in change management methodologies to ensure successful project adoption.
Familiarity with the Australian and New Zealand business regulatory environments.
Strategic mindset capable of connecting technical project outcomes to broader organizational goals.
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our companys strength lies in our peoples diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – its our commitment. Our way of life. Here, we dont just accept your unique authentic self - we celebrate it, valuing every individuals contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
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