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Project Staff - Panabo

Talentmate

Philippines

19th January 2026

2601-18753-223

Job Description

Job ID: 3415

Location: Panabo

Company: Davao Light and Power Co., Inc.

Department: DLPC North Davao Customer Services Department

Employment Type: Project Based

Work Arrangement: On-Site

Job Description

The Project Staff - Customer Service Representative is responsible for ensuring the timely updating of cases related to Complaint – Erroneous Consumption through tickets and customer requests. This role also includes processing billing adjustments due to erroneous readings.

Job Responsibilities

Monitor cases related to Complaint – Erroneous Consumption
Ensure proper filing and retrieval of documents (Service Contracts)
Create FA/FO for inspections due to miscodes and illegal reconnections
Process billing adjustments due to high consumption (HighCon) and erroneous readings

Job Qualifications

College graduate of any business-related course
Preferably knowledgeable in CRM processes, CCB, MDM, and Zendesk systems
Proficient in using Google applications

Job Details

Role Level:	Entry-Level	Work Type:	Contract
Country:	Philippines	City:	Panabo City Davao Region
Company Website:	http://www.aboitizpower.com	Job Function:	Project Management
Company Industry/ Sector:	Utilities

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