Quality Assurance RN

Position Title: Quality Assurance RN

Work Set Up: Onsite

Schedule: 9:00 PM to 6:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are looking for a Quality Assurance RN to ensure EMR documentation quality, provide training for staff, and oversee patient care plans. The role involves assessing patient needs, coordinating care, supervising staff, and maintaining compliance with regulations.

What You’ll Do:

• Review and ensure accuracy of EMR documentation in compliance with regulations
• Train and support Skilled LVNs and RNs on EMR systems
• Develop and implement care plans, making necessary revisions
• Monitor patient progress, document clinical notes, and report changes to physicians and staff
• Coordinate patient care services and oversee therapy-related documentation
• Assess and supervise clinical staff to maintain quality, continuity, and patient safety
• Conduct training programs for nursing and caregiving staff
• Ensure compliance with federal, state, and agency regulations
• Support quality improvement initiatives and participate in performance assessments
• Act as a liaison between patients, families, physicians, and the care team
• Provide patient education on medications, treatments, and care procedures
• Maintain accurate medical records and oversee proper documentation
• Practice infection control measures and adhere to hospital safety protocols
• Promote a collaborative and respectful work environment
• Attend staff meetings and complete required training.
  
  
  

What We’re Looking For:

• Graduate of Bachelor’s Degree in Nursing
• Registered Nurse is a must
• Minimum 3 years of clinical experience with at least half of that time working in home
• health, hospital or related health care organization.
• Minimum 1-2 years of direct employee supervision
• Demonstrated ability to supervise and direct staff
• Possess exceptional nursing assessment skills
• CPR Certification
• Excellent interpersonal skills
• Analytic/Critical thinker
• Excellent customer service skills and ability to deal tactfully with client, staff and
• community
• Treat clients, staff and the public with courtesy, respect and presents a positive public
• image
• Case management skills are a plus
• Policy development is a plus
  
  
  

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work - its about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!

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