Production Coordinator

Position Title: Production Coordinator

Work Set Up: On-site

Schedule: 6:00 AM - 3:00 PM PHT

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are seeking a detail-oriented Production Coordinator to oversee the full production process from order creation to shipment, ensuring accuracy, efficiency, and on-time delivery. This role involves coordinating with suppliers, offshore factories, and clients, managing artwork approvals, processing purchase orders, and handling logistics.

What You’ll Do:

• Coordinate the entire production process, from order creation through shipment, ensuring timelines are met and errors or returns are minimized
• Process and manage purchase orders, sales orders, and production records using NetSuite or similar ERP systems
• Maintain accurate production data, inventory updates, and order tracking within ERP systems
• Generate and monitor work-in-progress reports, production schedules, and supply chain updates through ERP systems
• Manage the approval process for decoration artwork, ensuring designs align with brand guidelines and project specifications
• Handle freight bookings and logistics coordination to ensure timely delivery of finished goods
• Maintain detailed records of all completed production jobs and ensure orders are prepared for shipment
• Adhere to company policies and procedures related to order processing, artwork creation, and quality control
• Provide customer service support when needed by responding to order inquiries, production updates, and delivery timelines
• Assist with general office administration and production documentation
• Support supply chain coordination, ensuring materials, suppliers, and production schedules remain aligned
  
  
  

What We’re Looking For:

• Experience using NetSuite or other ERP systems is preferred
• Strong written and verbal communication skills with a customer-first mindset
• Exceptional attention to detail and ability to manage multiple tasks under tight deadlines
• Proficiency in Microsoft Excel and Word with strong computer literacy
• Experience in production coordination, order management, or supply chain operations is preferred
• Familiarity with production scheduling and customer service processes
• Reliable, organized, and committed with strong work ethics
  
  
  

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work - its about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!

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