General Manager - Orlando

"BUILD" YOUR CAREER WITH TUFF SHED

Tuff Shed is recruiting for a results-driven General Manager at our Factory Store in Orlando, FL. This position reports to the Regional Vice President and is responsible for operating the Store profitably. This includes providing leadership and management of the following functions: retail and wholesale sales, production, installation, customer service, safety, human resources, and accounting. This is a complex, take charge role where you will be wearing several "hats" in this multi-functional, high-profile leadership role.

Check out A Day in the Life of a General Manager at Tuff Shed: https://youtu.be/mqxc6CE8Xnk

About Tuff Shed

Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into Americas largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes and hold multiple U.S. Patents.

DO YOU HAVE WHAT IT TAKES TO BE A SUCCESSFUL TUFF SHED GENERAL MANAGER?

Essential Functions

• Production & Installation Management
• Operates the Store efficiently and effectively
• Organizes, directs, controls and leads the Store employees effectively
• Recruits, hires, trains, and manages production team members including factory store leaders.
• Ensures inventory is accurate through regular counts
• Orders materials timely and with cost effectiveness
• Ensures building quality, customer experience aligns with company expectations
• Carries out Company Safety program, DOT regulations.
• Scheduling Management
• Ensures product installations are scheduled efficiently with customer expectations in mind
• Manages store product backlog
• Oversees the process of securing building permits
• Oversees and assists the Scheduling team
• Business Management
• Staffs the store as appropriate
• Builds relationships with Home Depot business partners through regular visits
• Ensures all employees are properly trained to do their jobs effectively and the awareness of company policies, procedures, practices, benefits, etc, are communicated, regularly.
• Reviews, analyzes the Stores Profit and Loss regularly and understands Stores budget while keeping timely accounting records. Manages Stores A/R collection process
• Manages Stores fleet of vehicles; maintenance records, etc.
• Retail and Wholesale Sales Partner
• A partner & collaborator to the District Sales Managers & Regional Sales Directors.

Qualifications

• We are seeking an entrepreneurial businessperson who can take on the tasks of managing our local Factory Store, installation teams, and sales force; this is an excellent opportunity for a proven leader who can run a dynamic and unique business like its his/her own!
• Experience in a General Manager (or similar) capacity highly preferred, including five years of management experience.
• Experience working hands-on in a fast-paced, high volume operations environment.
• Proven leadership and relationship building skills, including managing employees and resolving employee relations issues.
• DOT, OSHA and employment law knowledge highly preferred.
• Enthusiastic, passionate and have great management and leadership, selling, marketing, and customer service skills
• Proven manufacturing/production and service experience in the home improvement industry, preferred
• A strong local network and experience recruiting and managing a network of independent installers, highly preferred
• Significant experience in safety management, including: OSHA; fire prevention; machine and tool usage; PPE; Hazard communication; lifting techniques; forklift; electrical safety; fall protection; and safety training documentation management
• Experience managing and leading employees: resolving employee relations issues, and an understanding of the importance of "leading by example"
• A focus on customer service excellence; the ability to work with and listen to customers, understand their needs, design their buildings, and deliver a great product!
• Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software including Oracle, JDE, Onyx, Salesforce.com, Goldmine, or similar systems highly preferred
• Must have a current valid drivers license and a satisfactory Motor Vehicle Report.

Education

• High School diploma or equivalent
• Bachelors degree or requisite experience, preferred

WHATS IN IT FOR YOU?

An opportunity to join a successful company and be part of the growth of the team! We offer competitive salary and benefits!

Paid time off, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a Safe Harbor 401(k) plan, Employee Assistance Program, Employee Discount Program.

NEXT STEPS

• Learn more about us! Check out the Tuff Shed Website at www.TUFFSHED.com.
• Interested? We encourage you to submit your resume for consideration
• As part of the application process, please complete the Predictive Index survey by clicking on the following link: https://assess.predictiveindex.com/6rJW1

Tuff Shed is an equal opportunity employer. Employees and applicants for employment will not be discriminated against on the basis of race, color, religion, national origin, hair texture, hair type, hair length, or a protective hairstyle that is commonly or associated with race, ancestry, religion, creed, physical or mental disability, marital status, civil union partner status, protected medical conditions, gender, gender identity, gender expression, sexual orientation, age, genetic information, or any other characteristic, activity or basis protected by applicable federal, state or local law or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran.

MGT2021