Education Coordinator

Orlando, FL 32810 (Lee Road & I-4 area)

$19–$20/hour

General Summary

The Education Coordinator supports the Association’s educational goals by ensuring the smooth planning, coordination, and execution of all education-related programs, classes, and events.

This role requires exceptional customer service, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The Education Coordinator works closely with the Vice President, Director of Education, and team members to deliver a positive, professional, and seamless member experience.

The ideal candidate is highly organized, solutions-oriented, and committed to fostering a collaborative and welcoming environment that reflects the Association’s values.

Key Responsibilities

• Member Support & Communication
  
  
  

Answer in-person, phone, and online inquiries regarding education programs

Promote classes and educational events via phone, chat, and in person

Communicate with instructors regarding schedules, materials, and requirements

• Class & Education Program Coordination
  
  
  

Register, reschedule, and manage member enrollments in CRM systems

Coordinate CE and non-CE classes, webinars, panels, summits, and events

Maintain accurate records for New Member Orientation, Code of Ethics, CE, and post-licensing requirements

Monitor class compliance and ensure adherence to FREC rules

• Event & Classroom Operations
  
  
  

Set up and break down classrooms for in-person and virtual sessions

Coordinate materials including signage, handouts, AV equipment, refreshments, and supplies

Complete event checklists before, during, and after classes

Support troubleshooting during events and sessions

• Records, Reporting & Administration
  
  
  

Maintain attendance records, certificates, and course tracking

Prepare reports and weekly education history updates

Process refunds, transfers, check requests, and other payments

Maintain updated promotional materials and education calendars

• Team & Administrative Support
  
  
  

Assist Director of Education with planning and class entry

Support affiliate sponsorship coordination and alumni engagement

Maintain positive relationships with instructors, members, and stakeholders

Participate in professional development and training as needed

Qualifications

Strong customer service and communication skills

Excellent organizational and multitasking abilities

High attention to detail and accuracy

Ability to work in a fast-paced, team-oriented environment

Proficiency in Microsoft Office and ability to learn new systems quickly

Professional, positive, and solutions-oriented mindset

Ability to work flexible schedules as needed

Strong written and verbal communication skills

Ability to collaborate effectively with diverse groups

Preferred

Experience in education coordination, association management, or administrative support

Familiarity with REALTOR® association operations and education programs

Bilingual fluency strongly preferred

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:

https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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