Ancillary Scheduling Coordinator

Location

Oakland, CA

Classification

Administrative Support

Salary

Starts $20 per hour

Role and Responsibilities

In this position, the Ancillary Scheduling Coordinator is responsible for providing outpatient scheduling for our facility partner(s).

In addition, the candidate will be asked to provide back-up scheduling services as needed, this may performed remotely and travel to facility may be required.

• Outpatient scheduling for new and recurring patients.
• Inpatient scheduling coordination with Vascular Technologists and requesting departments.
• Phone support for Vascular Lab operations.
• Reviews Vascular orders for appropriateness and schedules patients in Epic.
• Direct communication with patients for scheduling ultrasound appointments and reminders for appointments.
• Guides patients through registration process, explains/answers questions regarding Vascular ultrasound appointments and provides pre-appointment instructions.
• Communicates with various hospital departments for coordination of patient care.
• Coordinates with technical and office staff, for timely care of patients.
• Prepares Vascular Lab monthly statistics for invoicing.
• Participates in Vascular Lab team meetings.
• Must maintain and comply with facility rules and regulations.
• Contributes to team efforts by accomplishing department goals: supply inventory management, team related information, and staffing.
• Other duties to support lab operations, as assigned.
  
  

• High school diploma/GED required (Associate degree preferred).
• 2+ years’ experience in medical scheduling.
• Ability to handle a fast-paced environment and prioritize tasks based on importance.
• Excellent communication and problem-solving skills.
• Familiarity with Microsoft Office and desktop publishing software.
  
  

• Strong interpersonal skills
• Knowledge of EMR/EHR (Epic) systems preferred, but not required.
• Knowledge of medical terms
• Knowledge of vascular ultrasound terms preferred.
• Team-player