Developmental Disabilities Case Management Job Description
The Case Manager Family Consultant is responsible for the up keep of each Individual’s chart, which houses complete records of the individual obtained at the time of referral and admission; to include, documentation of the work performed on the individual while in placement, and the charting of the Individual’s progress while serving as the provider.
Provide written quarterly service plan reports on all assigned cases
Participate in agency on-call rotation. This may include staffing coverage, transportation and all other duties assigned
The Family Consultant has monthly contacts with the individual and more if needed, at a minimum of one monthly contact in the community and in the home
Participate in weekly supervision/follow-up with Family Consultant Supervisor
Responsible for supervision of the direct care staff and individuals
Provide copies of Fire Drills and Supervisory check lists to Family Consultant Supervisor
Serve as an advocate and teacher to the individuals
Must attend Monthly Unit Meetings and Monthly Staff meetings
Participate in the rotation of the CRT (Critical Response Team) as needed
Report incidents to CCS Individual Advocate/FC Supervisor within 24 hours
Develop an understanding of the DBHDD system
Become familiar with the Office of Regulatory Services rules and regulations related to the DD department
Provide support to the individual, their family and supervision of direct care staff
Assist Individual in establishing valued social roles in the community
Must have the ability to effectively write SOAP notes
Case notes must be completed on Kaleidacare computer system and must be turned in to Supervisor for review in a timely manner
Must follow policy and procedure accordingly to Creative Community Services, Inc. precepts
Ensure individuals attend social gathering and CCS events and provide transportation as needed
Coordination and/or providing transportation for individuals as needed
Family consultant must attend DD social events and CCS company events
Family consultant must complete 2 full days (9-5) in the office
Family consultant must meet deadlines for all finance departments requirements which include timesheet, mileage, expense request, leave request and Medicaid billing
Ensure Medicaid summaries are accurate and complete to deadline
Filing is to be completed in a timely manner on a monthly basis or as documents is received
Must adhere to CCS Dress Code. Do not wear jeans while out in the field completing visits. Jeans are to be worn on Fridays in the office only or during a filing/project day
If coverage cannot be found for an individual on your caseload, you are responsible for providing the coverage
Provide additional trainings to CA’s should they need it
Must submit daily task list and weekly calendar to Supervisors
When flexing hours, you are still expected to complete 40 hours of work on a weekly basis. Should you not complete 40 hours of work a week, it is expected that you turn in leave request
Inclement Weather protocol
In case of occurrence of hazardous weather, all community connections should have your number to contact you in regards to safety measures for the individuals on your caseload. You must contact staff and or families to assist in coordinating coverage, safety measures, precautions ect
All other duties assigned
Desired Qualifications:
The Family Consultant position requires an individual with an understanding and experience with foster care, developmental disabilities and applied behavioral analysis . This position requires a Bachelor’s Degree in a Human Services field and/or experience working with special needs children and/or persons with developmental disabilities. This person will be required to analyze and react to difficult situations, often under considerable stress and pressures. Decisions will be guided by established policy and procedure.
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