Job Description

Description

  • Handle customer inquiries and provide accurate information on products and services.
  • Resolve customer complaints in a professional and efficient manner.
  • Assist in scheduling appointments and managing customer interactions.
  • Collaborate with team members to improve overall customer satisfaction.
  • Maintain detailed records of customer interactions and transactions.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
  • Experience Level: 0–2 years.
  • Skills and Competencies: Proficient in English, customer service skills, scheduling experience.
  • Qualities and Traits: Strong problem-solving skills, team player, excellent interpersonal skills.
  • Working Conditions: Ability to work in a call centre environment with flexible hours.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Navotas National Capital Region
Company Website: http://metacomsolutions.com Job Function: Customer Service
Company Industry/
Sector:
Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer


About the Company

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