Virtual Receptionist And Administrative Assistant

Job Description

About Us:

Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the worlds leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals

Key Responsibilities

• Inbound Call Management: Professional handling of all incoming calls, addressing general inquiries, and screening calls for the directors.
• Appointment Scheduling: Coordinating and booking appointments for tax preparers, managing calendar conflicts, and sending meeting reminders to clients.
• Xero Data Entry: Performing basic administrative tasks within Xero, such as updating contact details or checking the status of invoices.
• Client Onboarding: Assisting new clients with initial intake forms and basic documentation collection.
  
  

Required Skills & Experience

• Exceptional verbal and written English skills with a professional and friendly phone manner.
• Proven experience using Xero(XPM), CAS360, Tax Agent Portal for basic accounting or administrative functions.
• Industry Knowledge: A basic understanding of the Australian Tax System (e.g., knowing what a TFN, ABN, and BAS are, and understanding the general flow of tax season).
• High attention to detail and the ability to manage multiple calendars simultaneously.
  
  

Additional Notes:

• Home-based set-up
• 8:30 AM- 5:30 AM PHT
• Should have strong internet connection (minimum of 20 mbps)
  
  

Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.

By clicking on the "Im Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

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