Logistics And Transport Administrative Assistant

Job Description

About Us:

Outsourced.Ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the worlds leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals.

Role Overview

The Administrative Assistant will provide end-to-end administrative and operational support to a growing Auckland-based transport company that operates 24/7. The role focuses on email-based communication, documentation, coordination, and general back-office support to help the operations team run smoothly during a fast-paced peak season and beyond.

Key Responsibilities

General Administration

• Manage and respond to emails, ensuring timely and professional communication.
• Prepare, format, and maintain documents, spreadsheets, and reports.
• Maintain and update internal records, databases, and shared folders.
• Support the office team with daily admin tasks as required.
  
  

Operations & Coordination Support

• Assist dispatch and operations teams with documentation and follow-ups.
• Coordinate with internal stakeholders (e.g., drivers, office staff, GM) via email and online tools.
• Track and update status of ongoing jobs, schedules, and assignments as required by the team.
• Help collate information needed for planning during peak season.
  
  

Data & Reporting

• Enter, verify, and maintain accurate data in company systems.
• Generate simple operational/admin reports as requested by the GM or heads of department.
• Assist with organizing information for management reviews and planning.
  
  

Process & Systems Support

• Follow existing company processes, SOPs, and workflows.
• Provide feedback on inefficiencies and support continuous improvement initiatives.
• Learn and use the companys administrative and transport-related systems/software.
  
  

Qualifications & Experience

• At least 3-5+ years of proven experience in administrative / back-office / operations support (ideally with international or logistics/transport exposure).
• Strong English communication skills (written and verbal); able to correspond professionally via email.
• Comfortable working in a fast-paced, growing business with evolving processes.
• Experience with MS Office / Google Workspace and common productivity tools.
• Previous experience supporting a transport, logistics, or similar operational environment is a plus.
  
  

Skills & Attributes

• High attention to detail and accuracy in documentation and data entry.
• Strong organizational and time management skills.
• Proactive, reliable, and able to work with minimal supervision.
• Comfortable working with a New Zealand-based team and adapting to their workflows.
• Strong work ethic and willingness to support different admin tasks as the company grows.
  
  

Work Schedule

• Full-time (40 hours/week)
• Exact schedule to be aligned with New Zealand operations; likely to support New Zealand business hours or overlapping shifts as required by the team.
  
  

Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.

By clicking on the "Im Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

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