cold caller

Job title: Cold Caller

Type of employment: Part-time (Remote)

Budget: $5/hr - $8/hr

Shift Schedule: 9:00 AM - 2:00 PM EST

We are looking for a disciplined, resilient Cold Caller to support outbound calling efforts for a New York–based real estate business. This role focuses on high-volume cold calling, accurate data collection, and qualified appointment support—not aggressive sales tactics. Success requires emotional control, script discipline, and consistent execution in a rejection-heavy environment.

About the Employer

A client-focused real estate business dedicated to helping buyers, sellers, and investors navigate the market with clarity, honesty, and confidence. The company emphasizes direct communication, data-driven decisions, and ethical outreach to build long-term trust and result

Company core values:

• Integrity First – Honest, transparent communication with prospects and clients at all times, without misrepresentation or pressure tactics
• Client-Centered Service – Decisions and outreach are guided by what genuinely serves the client’s best interest, not short-term wins.
• Professional Consistency – Showing up daily with discipline, preparedness, and respect, regardless of outcomes or rejection.
• Compliance & Accountability – Operating within legal and ethical standards while taking full ownership of results, data accuracy, and behavior.

Objectives of this role:

• To conduct daily outbound cold calls using approved scripts
• To gather accurate prospect information and identify qualified opportunities
• To support appointment setting while maintaining clean, compliant call data

Responsibilities:

• Execute high-volume outbound cold calls with consistency and professionalism
• Follow call scripts exactly and understand the purpose behind each line
• Handle core objections confidently without over-explaining or improvising
• Maintain a neutral-to-confident speaking tone without sounding salesy or timid
• Handle a core set of objections confidently, including: (“Not interested”, “Already have an agent”, “Just looking”, “Call me later”)
• Avoid over-explaining, defending, or improvising prematurely
• Maintain emotional control and steady energy from the first call to the last
• Listen more than talk—identify hesitation, emotion, and useful intel
• Capture accurate notes, tags, and outcomes quickly in spreadsheets or CRM
• Maintain fast call pacing without sacrificing accuracy or organization
• Reset immediately after rejection and move to the next call without lag
• Apply coaching feedback without ego and adjust immediately
• Show consistent daily output even during slow or repetitive periods
• Uphold compliance standards and ethical messaging at all times

Required skills and qualifications:

• Clear, confident speaking voice with clean articulation
• Strong English communication skills with no heavy accent
• Thick skin and emotional control under frequent rejection
• Patience, persistence, and consistency in repetitive work
• Ability to sound the same on call #1 and call #100
• Some prior cold calling or outbound calling experience (required)
• Strong listening skills with attention to detail
• Discipline to follow scripts before earning flexibilit
• Ability to handle core objections calmly and confidently
• Proficiency in Excel or Google Sheets
• Experience using phone systems or dialers
• Comfort working independently without constant supervision

Preferred skills and qualifications

• College degree (preferred, not required)
• Basic project management or task-tracking skills
• Experience working with CRMs
• Familiarity with U.S.-based calling environments, especially NYC
• Ability to work independently without constant supervision
• Ability to maintain respectful but direct communication style