Bookkeeper

The DCX Client Services - Home-Based Bookkeeper will work as a full-time employee for a growing business based in the United States. You will have the opportunity to learn new skills while showcasing the expertise you’ve gained from past experiences. This role requires strong attention to detail, flexibility, and the ability to follow established client processes.

REQUIRED CORE COMPETENCIES

• Organization & Time Management – Skilled in prioritizing tasks and meeting deadlines efficiently.
• Attention to Detail – Maintains high accuracy across financial records and reports.
• Communication Skills – Strong interpersonal and written/verbal English communication.
• Problem-Solving & Analytical Skills – Proactive in resolving discrepancies and identifying process improvements.
• Accounting Knowledge – Excellent understanding of accounting regulations, GAAP, and bookkeeping procedures.

WHAT YOU WILL DO

• Preparing and issuing customer invoices based on regular billing cycles
• Ensuring timely and accurate billing in accordance with customer contracts, service agreements, or standard billing terms
• Maintaining up-to-date and accurate billing records for all clients
• Sending invoices to clients through appropriate channels
• Coordinating with Sales, Customer Service, and Operations teams to validate billable services and ensure invoice accuracy
• Investigating and promptly resolving any billing discrepancies, such as incorrect rates or service descriptions
• Responding to client inquiries or complaints related to billing in a timely and professional manner
• Collaborating with internal teams to process invoice adjustments, apply credits, or issue revised invoices as necessary
• Monitoring daily payments and outstanding receivables using aging reports
• Recording all received payments accurately in the accounting system
• Reconciling collected payments with bank statements and addressing any discrepancies
• Processing credit card payments, including handling declined or unapproved transactions
• Sending overdue notices and conducting regular, professional follow-ups to ensure prompt payment and resolution of unpaid customer accounts.
• Using email, phone calls, and formal letters to communicate with clients regarding payment collections
• Recording all received payments accurately in the accounting system and preparing related journal entries
• Reconciling collected payments with bank statements and addressing any discrepancies
• Managing the billing and collections process for resolving any billing issues and identifying opportunities to enhance efficiency and improve procedures; and
• Performing other billing and collection-related duties as needed

WHAT WE LOOK FOR

• Education: Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• Experience: 1–3 years of bookkeeping, general accounting, or equivalent experience.
• Language Proficiency: Strong verbal and written English communication skills.
• Technical Skills: Proficient in Microsoft Office applications, databases, and accounting tools.
• Industry-Specific Knowledge:
• Advanced Excel skills (pivot tables, formulas, etc.).
• Experience with QuickBooks, SAP, or similar accounting software.
• Solid understanding of accounts payable/receivable principles and reconciliation processes.
• Previous offshore or remote work experience is a plus.

WHAT WE OFFER

• Salary Range: PHP 45000 – 50,000
• Job Type: Full-time
• Industry: Real Estate
• Work Shift: 8:00 AM – 5:00 PM EST (USA)
• Work Days: Monday to Friday (USA)

BENEFITS OF WORKING WITH US

• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Internet stipends upon regularization
• HMO Coverage
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LETS GROW!