Job Description

Discover your 100% YOU with MicroSourcing!

Position: Backend Software Engineer

Location: Remote

Work setup & shift: Work From Home | Dayshift

Why join MicroSourcing?

Youll Have

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses

A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth: Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Backend Software Engineer, you will:

  • Support platform operations, focusing on high-leverage, customer-driven engineering work that keeps the platform reliable, scalable, and easy to operate.
  • Work at the intersection of customer support and platform engineering, handling real-world issues such as access management, test API improvements, configuration changes, and troubleshooting production systems.
  • Grant, modify, and audit customer access across platform services to ensure seamless onboarding and ongoing configuration changes.
  • Diagnose and resolve production issues across APIs, databases, and infrastructure.
  • Partner with Support, Solutions, and Product teams to unblock customers quickly and efficiently.
  • Improve and extend backend test APIs and test orchestration logic to stabilize and standardize test flows used across customers.
  • Modify and tune test thresholds, validation rules, and configuration parameters.
  • Debug edge cases where real-world device behavior deviates from expected results.
  • Identify recurring customer issues and proactively reduce operational load.
  • Pay down technical debt uncovered through customer escalations.
  • Write clear internal documentation and runbooks for common operational tasks.

What You Need

Non-negotiables

  • Strong proficiency in Python (Flask, Django, or similar frameworks) to build and maintain APIs used by external customers
  • Solid experience with relational databases (PostgreSQL, MySQL) to troubleshoot and resolve production issues
  • Hands-on experience with AWS (EC2, S3, Lambda, IAM, etc.) to manage and maintain cloud infrastructure
  • 5+ years of backend engineering experience
  • Comfortable debugging production systems under time pressure
  • Experience supporting SaaS platforms with real customers
  • Ability to analyze complex and ambiguous problems and develop effective solutions
  • Ability to write clear and concise technical documentation

Preferred Skills/expertise

  • Experience working across frontend, backend, and database layers
  • Experience leading cross-functional teams to drive technical initiatives and improve processes
  • Experience with DevOps practices
  • Experience improving system quality and operational efficiency
  • Exposure to platform reliability and scalability improvements



About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our companys strength lies in our peoples diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – its our commitment. Our way of life. Here, we dont just accept your unique authentic self - we celebrate it, valuing every individuals contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

Terms & conditions apply


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: Philippines City: National Capital Region
Company Website: https://www.microsourcing.com Job Function: Engineering
Company Industry/
Sector:
Outsourcing and Offshoring Consulting

What We Offer


About the Company

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