Customer Service Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Work with the agent to identify and support local community events in our market.
  
  

As an Agent Team Member, you will receive...

• Simple IRA
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency
  
  

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Bilingual - Spanish required
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)
  
  

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $35,000.00 - $70,000.00 per year

Do you want a career and not just a job?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. If you want to work in an environment that is fun, challenging, and rewarding, then Scott Hansen - State Farm Agent may be the right fit for you! If youre willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Scott Hansen - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Naples, FL.
• Our office is open 8:30 - 5:00.
• I have been a State Farm agent since 2005.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• I am a proud graduate of Florida Atlantic Univ.
• We currently have 5 team members at our agency.
• Our agency has received awards including: Chairmans Circle, Ambassador Travel, Legion of Honor, Bronze Tablet, and New Agent Program Qualifier
• Additional languages spoken: Spanish
  
  

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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