Housekeeping Operations - Summit And Go Hotels Naga

Department

Front Office

Employee Type

Probationary

Primary Objective Of The Job

• responsible for overseeing the daily operations of the housekeeping department to ensure cleanliness, sanitation, and maintenance standards of the Go Hotels brand are consistently met
• this role supervises housekeeping staff, conducts inspections, coordinates work assignments, and ensures that guest rooms and public areas are maintained in a safe, clean, and welcoming condition
  
  

• supervise and coordinate the daily activities of housekeeping staff
• assign cleaning tasks and monitor work completion
• inspect guest rooms, public areas, offices, or facilities to ensure quality standards are met
• train, coach, and evaluate housekeeping team
• maintain inventory of cleaning supplies, linens, and equipment
• report maintenance issues and coordinate repairs with the engineering / maintenance team
• ensure compliance with health, safety, and sanitation regulations
• handle guest or client request and resolve housekeeping-related concerns promptly
• prepare staff schedules and manage attendance records
• monitor departmental productivity and recommend process improvements
• ensure proper use, storage, and maintenance of cleaning equipment
  
  

• at least 2–3 years of housekeeping experience, with at least 1 year in a supervisory role.
• leadership and team management skills
• communication and interpersonal abilities
• knowledge of cleaning procedures, chemicals, and safety standards
• ability to prioritize tasks and work under pressure
• basic computer skills for scheduling, reporting, and inventory management