SERVICE CENTER SUPPORT SPECIALIST SAN PEDRO OFFICE

JOIN OUR TEAM!

Epta is a multinational industrial group present in five continents, working to meet the needs of all segments of commercial refrigeration, interpreting the cultures of our consumers from the most diverse countries, and giving life to sustainable cold technologies that, with an eye to the future, create value for customers in every part of the world.

The Group offers the widest and most comprehensive range of solutions for commercial refrigeration, ensuring the supply, installation, and maintenance of systems, both directly and through an extensive network of distributors worldwide. EPTA Group also has a strong presence within the Food & Beverage market, working in partnership with major players in the sector.

Our Company in the Philippines, Epta Refrigeration Phils. Inc. is looking for SERVICE CENTER SUPPORT SPECIALIST.
            
Principal Accountabilities and Responsibilities:

• Job Qualifications:
  •    Strong organizational skills with the ability to handle multiple tasks and maintain accurate records.
  •    Detail-oriented with excellent documentation and filing skills.
  •    Good communication and interpersonal skills, with the ability to coordinate effectively with technicians, warehouse personnel, suppliers, and internal stakeholders.
  •    Experience in processing service reports, work orders, inventory records, or related documents is an advantage.
  •    Able to work in a fast-paced environment and manage priorities effectively.
  •    Willing to work on-site and perform occasional physical tasks such as receiving, sorting, and organizing documents and small parts when necessary.
• Key Responsibilities:
  •    Receive, review, and organize service documents submitted by technicians.
  •    Coordinate with the Warehouse team regarding spare parts requests, availability, and releases.
  •    Maintain accurate records of service reports, parts transactions, and related documentation.
  •    Monitor and follow up pending documents, service reports, and parts requests.
  •    Assist in preparing reports and administrative requirements for the Service Department.
  •    Provide general administrative and coordination support to the Service Team.
  •    Provide Debit Notes, quotation and invoicing as needed.
      
• Requirements: 
  •    Graduate of Business Administration, Office Administration, Logistics, Supply Chain Management, or any related course.
  •    At least 1 year of experience in administrative support, service coordination, logistics, warehouse operations, or related functions is an advantage.
  •    Fresh graduates with strong organizational and communication skills are welcome to apply.
  •    Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.

Please send your resume/cv at:
HRD-PH@epta-asiapacific.com