Talentmate
Philippines
13th November 2026
2611-7429-22
Client / Vertical head Approved New Hire Request Program: Valpak BLI / Process Name: MOR Designation: Associate No of Head Count (s): 3 New Hires/Replacement Hires (HC) by Designation Replacements Billed /Unbilled / BU / OPS Bench Billable SFDC ID for Billed New Opportunity Existing BLI Reasons to hire Unbilled / Bench Billed Is this resource part of Specialized Program No City / Location: Manila Philippines Standardized skillset: Nature of Job: (Individual Contributor or Team management) Associate Back Office Shift (APJ / EMEA / US / Any combination): US (EST) Client Interfacing : (Yes/No) Yes Travel Involved : (Yes/No) No Deputation Involved : (Yes/No) No Interviewing Manager : Waylla Romero / David Conche Reporting Manager : Waylla Romero Educational Background: No Requirements Experience Required: 2-3 years Job Description: Job Description (from iCIMS filed req)
• Facilitates communication between departments including production and the market
sales team through all phases of the sales order process, including, but not limited to
contracting (CPQ), artwork, printing, insertion, critical deadline and mailing processes.
• Continuously monitors SF Case dashboards and resolves requests in a timely manner
according to SLA.
• Work collaboratively with sales representatives and sales leaders to execute the sales
process through systems.
• Manage multiple lines of communication including phone, SF Cases ad email with
multiple markets and sellers.
• Implement Salesforces/Sales Tech Transformation initiatives and assist in supporting the
sales staff in the processes in Salesforce.
• Disseminates information about and assists in, the local implementation of Valpak
policies, programs, and products with participating franchises and O&O locations.
• Completes CPQ orders/Amendments on sellers behalf as needed, while offering training
when appropriate.
• Responsible for markets Job completion including envelope decking and release to
production.
• Keeps abreast of business rules/policies, products and programs as published in the
Production Handbook, Spark and directing markets and refers sales teams to this
information on a regular basis.
• Monitors deadlines and provide reports to ensure the market and sales teams submit
orders on time. Responsible for releasing the ad orders, insertion orders and mailing
jobs to production in a timely manner.
• Performs related work and additional duties as needed or required.
Qualifications (from iCIMS filed req)
• Strong interpersonal skills including phone presence.
• Order entry experience with high degree of accuracy
• Demonstrates leadership ability and initiative
• Ability to plan and manage work – strong organizational skills
• Ability to make independent decisions
• Critical Thinking
• Ability to work in a dynamic environment with multiple deadlines
• Technical CompetenciesClient Approval mail: This a replacement for New Hire Fall outs Comments
| Role Level: | Associate | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Muntinlupa Metro Manila |
| Company Website: | https://personiv.com | Job Function: | Data Science & AI |
| Company Industry/ Sector: |
Outsourcing and Offshoring Consulting | ||
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