Systems Engineer
Talentmate
Philippines
5th May 2026
2605-1999-968
Job Description
- Job Title : Systems Engineer
- Job Summary : Join our dynamic team as a Systems Engineer where you will play a crucial role in supporting and maintaining our service desk applications. With a hybrid work model and day shifts you will ensure seamless operations and contribute to the companys success by providing top-notch technical support. This role is ideal for individuals with 0 to 2 years of experience looking to make an impact in a global organization.
- Experience : 0
- 2 years
- Required Skills : Technical Skills: Service Desk App Support Domain Skills:
- Nice to have skills : Domain Skills:
- Technology : Service Desk
- Shift : Day
- Responsibilities :
- Provide technical support for service desk applications ensuring smooth and efficient operations.
- Troubleshoot and resolve application issues to minimize downtime and enhance user experience.
- Collaborate with cross-functional teams to implement solutions that align with business objectives.
- Monitor application performance and proactively identify areas for improvement.
- Assist in the deployment and configuration of service desk applications to meet organizational needs.
- Document and maintain technical procedures and user guides for application support.
- Conduct regular system audits to ensure compliance with company standards and policies.
- Analyze user feedback to identify trends and recommend enhancements to service desk applications.
- Support the integration of new technologies to optimize service desk operations.
- Facilitate training sessions for end-users to improve application utilization and efficiency.
- Ensure data integrity and security within service desk applications.
- Provide timely updates and reports to management on application performance and support activities.
- Contribute to the development of best practices for application support and maintenance. Qualifications -
- Possess a strong understanding of service desk applications and their functionalities.
- Demonstrate excellent problem-solving skills and the ability to troubleshoot technical issues effectively.
- Exhibit strong communication skills to collaborate with team members and stakeholders.
- Show proficiency in application deployment and configuration processes.
- Have a keen eye for detail to ensure accuracy in documentation and reporting.
- Display a proactive approach to identifying and addressing system inefficiencies.
- Be adaptable to new technologies and willing to learn and implement them in the work environment.
- Job Location : Primary Location :PHMEMUNA03(ITPHL Muntinlupa ME -Filinvest COG) Alternate Location :NA NA Alternate Location 1 :NA NA
- Job Type : Programmer Analyst [70PM00]
- Demand Requires Travel? : No
- Certifications Required : ITIL Foundation Certification CompTIA A+ Certification
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Muntinlupa City National Capital Region |
| Company Website: | https://www.cognizant.com | Job Function: | Engineering |
| Company Industry/ Sector: |
IT Services and IT Consulting and Business Consulting and Services | ||
What We Offer
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