Job Description

Job Summary

Join our dynamic team as an SDM-IOA Delivery specialist where you will leverage your expertise in DBPool to enhance our operational efficiency. With a hybrid work model and rotational shifts you will be at the forefront of driving innovation in Registrars & Transfer Agents Ops Fund Administration and Wealth Management Operations. Your contributions will directly impact our companys success and societal growth.

Responsibilities

  • Collaborate with cross-functional teams to optimize DBPool applications and ensure seamless operations.
  • Analyze and troubleshoot technical issues to maintain high system performance and reliability.
  • Implement best practices in Registrars & Transfer Agents Ops to streamline processes and improve service delivery.
  • Support Fund Administration tasks by providing technical insights and solutions to enhance operational workflows.
  • Contribute to Wealth Management Operations by integrating advanced technologies for better client experiences.
  • Monitor system performance and provide timely updates to stakeholders to ensure transparency and efficiency.
  • Develop and maintain documentation for processes and systems to ensure knowledge sharing and continuity.
  • Assist in the design and execution of projects that align with organizational goals and client needs.
  • Provide training and support to team members to foster a collaborative and knowledgeable work environment.
  • Engage in continuous learning to stay updated with industry trends and technological advancements.
  • Ensure compliance with regulatory requirements and company policies to uphold standards and integrity.
  • Participate in rotational shifts to provide consistent support and maintain operational continuity.
  • Utilize language skills to communicate effectively with team members and clients ensuring clarity and understanding.

Qualifications

  • Possess strong technical skills in DBPool essential for optimizing system performance.
  • Demonstrate knowledge in Registrars & Transfer Agents Ops beneficial for enhancing operational processes.
  • Experience in Fund Administration is advantageous for contributing to efficient workflows.
  • Familiarity with Wealth Management Operations is a plus for improving client service delivery.
  • Native English language proficiency is required for effective communication and documentation.
  • Ability to work in a hybrid model and adapt to rotational shifts is necessary for operational flexibility.
  • Strong analytical and problem-solving skills are essential for troubleshooting and system optimization.

Certifications Required

DBPool Certification ITIL Foundation Certification


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: Philippines City: Muntinlupa City National Capital Region
Company Website: https://www.cognizant.com Job Function: Management
Company Industry/
Sector:
IT Services and IT Consulting and Business Consulting and Services

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About the Company

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