Head Of Marketing And Customer Experience B2B

Head Of Marketing And Customer Experience (B2B)

• one of the leading manufacturing companies
• a well-established company with a strong track record of continuous growth
  
  
  

About Our Client

Our client is a large organization within the industrial and manufacturing industry. Known for its robust operations and market presence, the company delivers high-quality products and services, fostering innovation and excellence in its field.

Job Description

• Develop and implement marketing strategies to drive business growth and brand visibility.
• Lead the execution of marketing campaigns across multiple channels, ensuring alignment with company goals.
• Analyze market trends and customer insights to identify opportunities for growth.
• Will serve as the Voice of the Customer, ensuring that marketing initiatives, customer feedback, and CRM data translate into actionable insights that support Sales, Business Development, and Service teams.
• Collaborate with cross-functional teams to ensure cohesive messaging and branding.
• Manage the marketing budget and allocate resources effectively to maximize ROI.
• Oversee the development of marketing materials, including digital content and promotional assets.
• Monitor campaign performance and provide actionable insights for continuous improvement.
• Lead and mentor the marketing team to achieve their professional and organizational goals.
  
  
  

The Successful Applicant

• A strong educational background in Marketing, Business Administration, or a related field.
• At least 15 years of experience in B2B marketing, commercial enablement, or customer experience leadership.
• Experience in industrial, engineering, construction, or project-based businesses preferred.
• Demonstrated track record in developing marketing programs that support commercial growth.
• Experience working with regional or global headquarters on branding or marketing initiatives.
• Exceptional leadership and team management skills.
• A results-oriented mindset with a focus on achieving measurable outcomes.
• Proficiency in digital marketing tools and analytics platforms.
• Excellent communication and collaboration abilities.
  
  
  

Whats on Offer

• Opportunity to work in a large organization within the industrial and manufacturing industry.
• A permanent role with career growth prospects.
  
  
  

Contact: Jeleica Uy

Quote job ref: JN-032026-6975548

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