Finance Officer - Collections

직무 지원 이전에 이 페이지의 오른쪽 상단에 있는 옵션에서 언어 환경설정을 선택합니다.

Fortune Global 500에 선정된 기업에서 다음과 같은 기회를 경험할 수 있습니다. 가능성을 혁신 및 구상하고, 보상 문화를 경험하며, 매일 더 나아질 수 있도록 지원하는 인재 팀과 협력할 수 있습니다. UPS를 더 발전된 내일로 이끄는 것은 바로 역량과 열정을 지닌 사람입니다. 역량을 보유하고, 자기 자신은 물론 팀을 이끌 수 있는 인재를 위해 기술을 배양하고 다음 단계로 나아갈 수 있게 할 직무들이 준비되어 있습니다.

직무 설명:

Finance Officer – GBS Alabang Collections: The Finance Officer is responsible for collections of outstanding accounts receivables from the existing client base and all other aspects of collections, resolving customer billing problem and reducing accounts delinquency. This position will report to the Collections Supervisor

Duties And Responsibilities

• Manage assigned accounts to identify unresolved invoices and responsible for collection activities of the company through continued and sustained contact with customers.
• Collects on past due accounts by contacting customers via phone.
• Assist the inbound and outbound calls
• Contact customers based on scheduled work plan to obtain prompt payment and identify and reconcile disputes.
• Must communicate in a professional, friendly, pleasant, and tactful manner.
• Send correspondence to customers via email.
• Ensure to update the Collection online or GCS system accurately document all accounts pertaining to payment arrangements and conversation with customers.
• Follow-up clients on overdue accounts
• Respond to client account queries in a timely and professional manner.
• Identify delinquent customers and submit recommendation to collection management to place with third party collection agencies.
• Proactively manages and resolves aged accounts in accordance with collection treatment matrix.
• Performing other duties as assigned to support the collections team
• Collaborate with other sections and to attend to inquiries from internal and external customers
• Ensure compliance to the process procedure and company policies
  
  

• Graduate of any business or finance related course
• Must be proficient in both spoken and written English
• Proficient in Microsoft Office – Outlook, Excel, and Word
• Keen to details, analytical and can work with less supervision
• Committed, dependable and dedicated to provide high quality output on a timely manner
• Must be a team player and with good customer service orientation
• Experience in credit collection or customer service gained from a BPO or call center is an advantage but not preferred
• Familiar with EDI/Mainframe, system is an advantage
• Background with logistic business process is a plus but not required