Document Management Specialist

The Position

The Specialist, Doc Unit Services is responsible for effectively and efficiently supporting the lifecycle management of controlled and non-controlled documents in Boehringer Ingelheim (coordination, user access provision, assisting authors and signatories) via Boehringer’s electronic document management system (e-DMS). This will be performed in compliance to the predefined set of standards and agreed service level agreement of the process, while ensuring high quality of work.

Duties & Responsibilities:

• Support the management of document lifecycle for Boehringer Ingelheim’s controlled/non-controlled documents and adhering to the data quality standards while delivering against defined SLA’s
• Handle the coordination of documents and conduct proactive communication with the requestors.
• Ensures that documents received and handled adheres to the defined quality standards
• Support CI initiatives of the team by proposing improvements and standardizations
• Handle end-to-end incident management in MyServices
  
  
  

Requirements:

• Bachelor’s Degree in Business, Finance, or any similar programs.
• Fluent in English language (both verbal and written communication) and has strong interpersonal, verbal and written communication skills
• Proficient in Microsoft Office applications (MS Word, MS Excel, MS vision, MS PowerPoint)
• Attentive to details, critical thinker, proactive, excellent communication and coordination skills, good inter-personal and cultural-sensitivity, team player
• Background in continuous improvement process is an advantage
• Experience in a shared service center is an advantage
• Background in Document Management System landscape is an advantage
• Amenable to work in mid-shift schedule.
  
  
  

Click here to know what it looks like working at Boehringer Ingelheim Business Services Philippines Inc.

Our Company

Why Boehringer Ingelheim?

With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, youll be helping to transform lives for generations.

Want to learn more? Visit https://www.boehringer-ingelheim.com

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