Back to listing

DE033607-Japanese Customer Service Analyst

Talentmate

Philippines

8th September 2026

2609-18702-3918

Job Description

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Japanese Customer Service Analyst WORK SETUP: Hybrid RESPONSIBILITIES:

Responds to customer inquiries with timely and accurate information

Follows all documented processes and workflows provided by the client to enhance customer service and reduce customer effort/operating efficiency

Utilizes resources and tools to accurately respond to customer inquiries

Uses available resources to understand contractual and regulatory compliance requirements and reports suspected compliance issues on the day of discovery to a Team Lead, Manager, and/or the Compliance Department; and

Responsible for reporting known or suspected data disclosures or fraud on the day of discovery to a Team Lead OTHERS: Project Shift Schedule: Night Shift Project Rest Day: Weekends Off Project/Team Location: Muntinlupa, Filinvest Axis Tower 1

SKILLS AND QUALIFICATIONS:

Japanese N1 language

Local candidates only, moveable TDOC

Open to college undergraduate

No experience required

Warranty or Claims Insurance experience are good to have

Excellent English comms skills (B2) is preferred only

Supported health, banking or insurance are preferred

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	Philippines	City:	Muntinlupa City National Capital Region
Company Website:	https://www.accenture.com/ph-en	Job Function:	Customer Service
Company Industry/ Sector:	Software Development

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.