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DE032081-Insurance Operations Senior Analyst

Talentmate

Philippines

14th April 2026

2604-18702-2407

Job Description

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Insurance Operations Senior Analyst WORK SETUP: Hybrid RESPONSIBILITIES:

Coaching and mentoring others to draw out their skills and expertise

Strong leadership skills, with the ability to motivate and inspire team members

Strict adherence non-disclosure of client information by preserving client confidentiality.

Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.

Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.

Taking active participation in process improvements and automation.

Ensure Quality Control standards that have been set are adhered to.

Adherence to client SLAs

Identify potential areas that require additional controls

Excellent organizational skills with ability identify and prioritize high value transactions.

Completing assigned responsibilities and projects within timelines apart from managing daily BAU. OTHERS: Project Shift Schedule: Night Shift Project Rest Day: Weekends Project/Team Location: Muntinlupa Filinvest Axis Tower One

SKILLS AND QUALIFICATIONS:

At least 3 years of relevant experience in service delivery/overall bpo experience

At least 1 yr of supervisory experience

No specific domain; open to any industry

Job Details

Role Level:	Mid-Level	Work Type:	Full-Time
Country:	Philippines	City:	Muntinlupa City National Capital Region
Company Website:	https://www.accenture.com/ph-en	Job Function:	Project Management
Company Industry/ Sector:	Software Development

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