Job Description

Description

  • Provide exceptional customer support through various communication channels.
  • Assist customers with technical issues and product inquiries.
  • Document interactions and troubleshoot problems effectively.
  • Collaborate with back-office teams to resolve customer concerns.
  • Maintain a high level of customer satisfaction and strive for solutions.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field.
  • Experience Level: 13 years of experience in customer service or technical support.
  • Skills and Competencies: Proficient in call center operations and back office support.
  • Skills and Competencies: Strong technical skills necessary to assist customers.
  • Skills and Competencies: Excellent English language proficiency.
  • Qualities and Traits: Strong interpersonal skills to foster positive customer relationships.


Job Details

Role Level: Associate Work Type: Full-Time
Country: Philippines City: Muntinlupa City National Capital Region
Company Website: http://metacomsolutions.com Job Function: Customer Service
Company Industry/
Sector:
Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer


About the Company

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